- Information We Collect
We collect information directly from you when you use the HeyInternet! app or visit our website. The types of information we collect include:
a. Account Information: When you sign up for an account with HeyInternet!, we collect your email address and other information you provide during the registration process.
b. Usage Data: We collect data about your interactions with our app and website, such as the questions you ask and the answers you receive from HeyInternet.
c. Technical Data: We collect information about the device you use to access our services, including your device’s IP address, operating system, browser type, and other technical data.
- How We Use Your Information
We use the information we collect to:
a. Provide and improve our services, including the HeyInternet! app and website.
b. Communicate with you, such as sending you updates, news, and other relevant information about our services.
c. Analyze usage data to understand user behavior and improve our app and website.
d. Ensure the security of our services, including detecting and preventing fraud and unauthorized access.
- Sharing Your Information
We may share your information with third parties in the following situations:
b. With Service Providers: We may share your information with third-party service providers who help us operate and maintain our services.
c. For Legal Reasons: We may share your information if required to do so by law or if we believe that sharing is necessary to protect our rights or the rights of others.
- Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
- Data Retention
We retain your personal information for as long as necessary to provide our services or fulfill the purposes for which it was collected. We may also retain your information to comply with legal obligations, resolve disputes, or enforce our agreements.
- Your Rights and Choices
You have certain rights and choices regarding the personal information we collect about you. You may:
a. Update or correct your account information at any time by logging into your HeyInternet! account.
b. Request access to, deletion of, or correction of your personal information by contacting us at [contact email address].
c. Opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.
- Contact Us